FAQ
Frequently Asked Questions (FAQ)
Gotcha Investigations Inc. – Process Serving, Skip Tracing, Legal Support Services & more…
Process Serving (Vancouver Island)
1. What areas of Vancouver Island do you cover for process serving?
We cover the entire Vancouver Island, including Victoria, Nanaimo, Duncan, Courtenay, Campbell River, Port Alberni, Parksville, Qualicum, and surrounding communities. Our team is highly familiar with the region, allowing for fast and efficient service.
2. How quickly can you complete a process serve?
Most serves are attempted within 24–48 hours, and rush same-day service is available. Timelines depend on location, file urgency, and client instruction.
3. Do you provide proof of service?
Yes. We provide a court-ready Affidavit of Service or Attempted Service with full details, timestamps, and documentation.
4. Can you handle difficult or evasive individuals?
Yes. Our staff is fully trained in violence de-escalation and prevention, allowing us to handle challenging or sensitive situations calmly and professionally.
Skip Tracing (Canada-Wide)
5. What information do you need to conduct a skip trace?
Typically, we require full name, date of birth, and last known address or phone number. Additional details (license plate, workplace, social profiles) can improve accuracy but are not required.
6. How long does skip tracing take?
Most skip trace reports are completed within 24–72 hours, depending on the complexity and availability of public records and digital data sources.
7. What type of information can you locate?
We can locate:
- Current residential addresses
- Employment information
- Associated individuals
- Phone numbers
- Digital footprints
- Asset indicators (where publicly available)
8. Are your skip tracing methods legal?
Yes. We use lawful OSINT methods, publicly available records, and licensed data sources that fully comply with Canadian privacy laws.
Document Delivery & Filing
9. Do you file court documents on Vancouver Island?
Yes. We offer document delivery and court filing services at courthouses across Vancouver Island, ensuring your materials are filed correctly and on time.
10. Can you deliver documents to businesses or third parties?
Absolutely. We deliver legal and non-legal documents to individuals, businesses, landlords, legal firms, and corporate offices.
Accounts Receivable (AR) Consulting
11. What is Accounts Receivable Consulting?
Our AR consulting service helps businesses improve their internal billing systems, reduce overdue accounts, and avoid paying high commissions to third-party collection agencies.
12. Can you help reduce bad debt?
Yes. With 20+ years of combined collections experience, we can recommend systems and processes to minimize unpaid invoices and improve cash flow.
General Questions
13. Do you offer rush or same-day services?
Yes. Rush and emergency services are available for process serving and document delivery. Skip tracing rush availability depends on the case.
14. How do I receive updates?
We provide consistent updates via email, phone, or text, depending on your preference. Communication is a core part of our service.
15. What types of clients do you work with?
We work with:
- Paralegal firms
- Lawyers
- Businesses
- Property management companies
- Government agencies
- Private individuals
16. How do I request a quote?
Simply contact us with the service you need, and we’ll provide a clear breakdown of the process, timeline, and pricing based on your file.
17. Are you available after hours or weekends?
Yes. Gotcha Investigations Inc. operates 24/7, including holidays, to meet urgent legal and investigative needs.
Contact Us
Contact us today to discuss your needs. Our team is ready to provide a free quote or answer your questions.
Use the form below or contact us via email/ phone. Email: info@gotchainvestigationsinc.ca Phone: (250) 797-6573
Secondary Email: gotchainvestigationsinc@gmail.com
